Part of the BeeHR Ecosystem
IT Service
Management
Modern ticketing, customer support, and IT operations — built for teams that move fast. Resolve issues before they escalate.
Coming Q3 2026
Everything you need to deliver great support
Built from the ground up for modern IT teams — no legacy baggage, no bloated features. Just the tools you need.
Smart Ticketing
AI-powered ticket routing, SLA tracking, and auto-categorization
Omnichannel Support
Email, chat, phone, and portal — all unified in one inbox
Automation Engine
Workflow automations, macros, and escalation rules
Analytics & SLA
Real-time dashboards, CSAT scores, and SLA compliance
Asset Management
Track IT assets, configurations, and dependencies (CMDB)
Change Management
Request, approve, and track changes with full audit trail
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We're building ITSM as part of the BeeHR suite. Join the waitlist and get early access when we launch.
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